Website Usage Policies

DISCLAIMERS AND POLICIES

COPYRIGHT

This website and all associated mailings are solely the copyright property of BOSS Engineering Pty Ltd. You may view this site and electronically copy or print hard copies or parts of this site for your personal, non-commercial use only. You may not distribute, reproduce, display, publish or otherwise commercialise any part of this site without the written permission of the directors of BOSS Engineering Pty Ltd.

DISCLAIMER

BOSS Engineering Pty Ltd, its directors & Officers do not accept any responsibility for yourself or anybody ' loss incurred in relation to your use of this website. Your use of this site is at your own risk.

BOSS Engineering Pty Ltd, its directors & officers do not warrant that your use of the website will be uninterrupted or free from defects and viruses or that the information provided will be current. We are not liable to you or anyone else if your computer system is in any way damaged or affected by your use of this website.

We accept no liability for any loss or damage (including without limitation indirect, special, punitive or consequential loss or damage) arising from the use or reliance on this website whether or not caused by a negligent act or omission. BOSS Engineering Pty Ltd does not make any warranty or representation, whether express or implied, as to the accuracy, completeness or correctness of the information contained or referenced therein. In particular, BOSS Engineering Pty Ltd shall not be obliged to remove any outdated information from the website. All users agree, by accessing this web site that all access and use of this site or any links made from it and the content thereof is at their own risk and for their own responsibility.

Neither BOSS Engineering Pty Ltd nor any other party or person involved in creating, producing or maintaining this site or any site linked to this site shall be liable in any manner whatsoever, whether for any direct, incidental, consequential, indirect, special or punitive damages arising out of the access, use or inability to use this web site or any site linked to this site, any error or omission in the content hereof and thereof, or otherwise.

This web site and its contents are for information purposes only. All intellectual property and related rights, including database rights, are reserved with and retained by BOSS Engineering Pty Ltd, as the case may be, any other relevant BOSS Engineering Pty Ltd entity. The reproduction, re-transmission, republication, or any other use of part or all of the contents, design or formats in any form is strictly prohibited.

SHIPPING, DELIVERY AND CUSTOMER SERVICE POLICY

All product prices listed are GST Exclusive in AUD.

We impose a surcharge on accepted credit cards (Visa/Mastercard) that is not greater than our cost of acceptance (Currently 1.5%).We deliver products to most of the East Coast of Australia using TAMEX Transport. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. BOSS Engineering Pty Ltd is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.

REFUND POLICY

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.

RESTOCK POLICY

The title to and property of the goods will not pass from BOSS Engineering to the customer until the customer has paid the invoice price in full. All opened, non-defective returns will be charged a 15% restocking fee plus shipping fee. All return shipping and handling must be prepaid by the customer.

SECURITY POLICY

When purchasing from BOSS Engineering your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre spares@bosseng.com.au

PRIVACY

BOSS Engineering Pty Ltd is dedicated to keeping all your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal information with anyone. We may use this information to identify your orders, provide you with a newsletter and to personalise your shopping experience with us. BOSS Engineering Pty Ltd may use and disclose your personal information if the disclosure is necessary to answer your enquiry or request, complete the services we provide, or in order to supply you or your organisation with goods ordered. Within BOSS Engineering Pty Ltd we may use and disclose your personal information for the purposes of performing our administrative tasks and other operations, including accounting, marketing, record keeping and archiving.

We may also use your personal information for related purposes that you would reasonably expect, such as providing you with details about new product launches, other goods or services offered by us, as well as any promotions or sales relating to our business that may be of interest to you.

You can opt out of receiving this information at any time by notifying us:

BOSS Engineering Pty Ltd
PO Box 326 Inverell NSW 2360
PH: 02 6721 2677
Fax: 02 6721 2760
email : spares@bosseng.com.au


BOSS Engineering Pty Ltd used cookies to allow you to login in to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from BOSS Engineering Pty Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly and enjoyable shopping experience.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our website except where you have specifically provided us with information about yourself, in which case we also record you IP address for security purposes. An example of this would be when proceeding to checkout to finalise an order, after completion you IP address will be stored along with the transaction number that allows us to track your order.